We appreciate that choosing a Residential Care Home may be one of the most difficult decisions you have to make. We are aware of the importance of making the correct choice, therefore we are available to show you around the home and talk over any anxieties prior to making your decision.. Current CQC rating requires improvement new rating awaited.
You may be about to make an important decision.
We pride ourselves on making all Residents feel that it is their home. Within the home there is:
Welcome to Phoenix Residential Care Homes.
Our philosophy is to provide the highest possible quality of, not just care provision, but also in terms of meals, activities and safe & secure environment.
Our approach is one of delivering 'Person Centred' care and support, the input of our Residents and their Family and\or representative(s) is of the utmost importance to us.
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You’re looking for a quality Residential Care Home? Our purpose is to provide just that and so you’ve come to the right place. For many years, we’ve been working in, managing and running care related businesses, some 50 years of combined experience. Our overriding aim is to provide quality and peace of mind for both Residents and Family\Friends.
Our aim is to ensure our Residents receive the highest quality of care & support that they deserve. To ensure this we have a team of associates who undertake unannounced inspections twice each month.
We value both our Residents and our Staff, as a family run business with over 50 years of experience within the Care Sector we realise just how important people are. Our own values are Honesty, Integrity and Professionalism in all that we do.
Changing the face of Residential Care.
Our Residents are our Customers, but we recognise that it is also their home. As a result we actively encourage Residents and their Family to shape the way the home is run. Your input is greatly valued and welcomed.
2 Lounges - 1 with TV and the other a quite, reminiscence room.
1 Dining Room - Seating 18 people
18 Bedrooms, 16 of which have integral Toilet & Washing facilities. 4 rooms are large premium status rooms.
Pets: We have a Home Dog. We also have Rabbits with the aim of aiding with Pet Therapy.
2 Bathrooms & 2 communal toilets
1 Laundry - on site & fully equipped
1 Kitchen - Fully equipped to cater for 18 people